Customer Service Executive
Job Description
We are seeking a Customer Service Executive to join our team and provide exceptional service to our clients and customers.
Qualifications & Experience:
• Graduate in any stream
• Mandatory front office/receptionist experience in hospital or clinic in UAE
• knowledge if billing & insurance
• Effective Communication skills
👉 (Arabic/Russian/Tagalog speaker only)
Key Responsibilities
Customer Interaction:
- Handle incoming calls, emails, and chats from customers.
- Address customer inquiries, issues, and concerns in a professional and efficient manner.
- Provide detailed information about products, services, and policies.
Problem Solving:
- Resolve customer complaints, issues, and queries, escalating complex cases to senior staff as needed.
- Offer solutions to customer problems, including refunds, replacements, or service adjustments.
Skill & Experience
- Communication Skill
- Customer service Skill
- Management Skill
Job Overview
Date Posted:
25th Nov, 2024
Expiration date:
25th Dec, 2024
Location:
Dubai , Dubai, United Arab Emirates
Job Type:
Full-Time
Functional Areas:
Customer Service Support
Positions:
1
Job Experience:
3 Year of Completion
Salary Period:
Monthly Pay Period
Is Freelance:
No
