Customer Support Officer
Administrative Staff
1 month ago
Job Description
📍 Location - Dubai, UAE.
📜 Project duration – Full Time
👉 Min 3 Years of experience as Customer Support Officer
A Customer Support Officer is responsible for providing assistance and resolving issues for customers via phone, email, chat, or in-person. They act as the primary point of contact for customers seeking support with products or services.
Key Responsibilities
Provide timely, accurate, and professional support to customers through various channels (phone, email, live chat, social media).
Answer product or service-related questions, guide customers on product features, and assist with usage or troubleshooting.
Build strong, positive relationships with customers, ensuring a high level of customer satisfaction and loyalty.
Follow up with customers to ensure that their issues have been resolved and to gather feedback on their experience.
Skill & Experience
- Communication Skill
- Interpersonal Skill
- Management Skill
- Problem-solving Skill
Job Overview
Date Posted:
6th Nov, 2024
Expiration date:
28th Feb, 2025
Location:
Al Quoz , Dubai, United Arab Emirates
Job Type:
Full-Time
Functional Areas:
Administrative/Management
Positions:
2
Job Experience:
3 Year of Completion
Salary Period:
Monthly Pay Period
Is Freelance:
No
